Cherating Beach Malaysia

Our stay at club med was wonderful! We stayed 8 nights and 9 days with my mother-in-law, my husband and my 2 children (4 year-old Emily and 1 year-old Max). We liked it so much that we extended our stay by 1 night.

The resort itself is located on a beautiful beach and in luxuriant nature. It also has a private beach with a restaurant accessible thanks to a little train.

The food diversity and quality is great. The menu changes daily at the main restaurant, the snacks in the lobby and the other restaurants are great, and the restaurant on the beach offers quality “à la carte” meals. The restaurant team, managed by Shin, is wonderful, and a big thank you to Tonky who was always so kind with our children. The whole bar team, led by Poppy, was great, with a large selection of drinks served with a smile and good mood!
The entertainment was fun, either in the day with many sports & family activities proposed, as well as shows at night. I was impressed by the skills displayed by the GOs, their polyvalance is truly remarkable (singing, dancing, acrobatics, comedy, etc.). A big shout out to Carol and Jade, the event managers. They put the dance floor on fire with their amazing energy! My daughter completely fell in love with Carol, who went out of her way to make my daughter comfortable and play with her on every occasion she had. My daughter was very impressed by her performance (dancing, singing and animation), but mostly attached to her caring, generous and loving personality! She ran into her arms every time she saw Carol, and only talked about her!

We enjoyed the spa: Malay massage and foot massage, almost daily with Fa and Kila, honestly the best massages I have ever had!
We also enjoyed 2 excursions: the turtle release and the quad.

We put our 1 year-old at the baby club, and got hourly updates on how he was doing. He absolutely loved it, and you could feel the professionalism and involvement of the team (a big thank you to Rose, Liz and Fida).

We put our 4 year-old at the mini club, but she was very shy, and the team let us accompany her in the different activities to make her comfortable, which I really appreciated. The GOs all have nicknames for the children to easily remember them, and you can feel the passion of the whole team led by Eva (Miss lolipop): Rose, Yini, Liz, Rebekah, Seamus, Audrey, Sharon, Kgomotso, Wyann, Dellian, Fida and Carmen.

Even the boutique staff was nice and always welcomed our children with open arms. We booked the photographer to capture some family memories, and it did not disappoint, in spite of the chaos with 2 small children.
And finally, we were blessed with “Dr Zu” as my daughter called her: she had a skin infection, and Mrs Zu gave us the right treatment, contacting a Doctor to confirm the medication to take, doing daily checkups and overall, giving us great advice.

To sum up, what truly made our stay exceptional and memorable are all the GOs: they all greeted us with warmth, energy and positivity! They knew our children’s names and would interact and play with them as soon as they saw them! It was truly heartwarming to see! We had the chance to eat with some of the GOs (Pascaline, Kat, Carol, Jade), it was nice to have this time together and get to know them better. Clayton, the “chef de village” is very involved and takes part in every evening show, you can feel he is appreciated by all his team.

We cannot thank the club med team enough for the amazing experience we had, their warmth and kindness. We sure hope to meet the GOs again, either at Cherating or at another club med!

The instructor Shawn very nice and friendly. Teaching us how to arrowing and easy to understand for the first timer. All good.

Mr Shawn is a 5 star instructor/landsport supervisor and a good person. He is a very helpful person. Go Shawn!! ........

This 2nd trip to CM Cherating was yet another great bonding experience for the entire family with good food and activities to pass the time. The G.O.s as usual were phenomenal in their hospitality; a special shout-out to Neo and Jessica at the retail boutique, Aizeck and Elaine at the rock-climbing station and Won for being personable and delivering fantastic choreography for the evening entertainment. Also, not forgetting everyone at the Mini Club who made the children's stay memorable.

Firstly, I would like to mention Mr. Nazmi the pool life guard was efficient and took insentive care of my son. He was indeed very helpful and caring. Tq club med for having such wonderful GO 's a part of our holiday.