Beidahu China

Our family really enjoyed our time at Club Med Beidahu. At Club Med everything ran well, and the staff were all super helpful. Special thank you to David for patiently sitting next to me for 20 minutes as a non wechat user to go through the lesson sign up for our family, and also Amir for teaching my child so well - my child had massive improvement over the course of a week.

There was a good range of food, rooms were clean and we appreciated the children amenities like baby toiletries and a plastic cup in the washroom for my child to brush teeth.

The resort had a good mix of trails for beginners to advanced. It definitely is cold though, so pack extra layers.

This was our second visit and we're thrilled to see how much the resort has improved since last season. The changes, both big and small, show that management truly listens to feedback and cares about the guest experience: for e.g. the food quality has taken a significant leap forward and simple operational changes like relocating the ski pass counter made things much more convenient for everyone.

The entire team deserves recognition for their professionalism and warmth. Every staff member we encountered was courteous, well-trained and impressively patient, even when dealing with challenging situations and difficult guests.

Tatiana, the village chief, absolutely embodies the Club Med spirit. She was literally everywhere: personally welcoming us at reception, cooking for the guests (the laksa was remarkably authentic given the ingredient limitations), mingling with families at dining tables, and participating in practically every evening show.

It's the personal touches that transformed a good vacation into a memorable one. Sharon remembered our customized drinks from previous days and would prepare them as soon as we sat down; Frankie was ever-present at reception and was always happy to answer our queries; our children absolutely adored the GOs: Peggy and Merry quickly became fan favorites, taking time to engage with the kids and make them feel like VIPs.

The ski instructors this year were notably more professional than our previous visit. Their expertise and patience made our ski outings genuinely pleasant. All of us, from beginners to intermediates, leveled up in our respective skills and gained confidence tackling more challenging slopes. This improvement alone would bring us back.

Amazed by the wonderful hospitality of the GO team headed by Tatiana, Maulana, Kerrie and Sharon. The constant engagement and vibrant energy from the team is doing a fantastic job.
Special shoutout to Maulana, always professional and wonderful to be around.
Wonderful place for families, incredible and amazing food spread with Southeast Asia spread and Chinese spread. The bread is amazing

On the ski group lessons, the beidahu hall is super nearby, rental place is greatly staff with A guy Black and Team. Ski and Snowboarding lessons is very well organised. Kiddos program is extremely well planned. We requested for English speaking instructor, and manage to get it the second time. Great foreign instructor crew who are so understanding and friendly. Thomas make the snowboarding so fun for my son! My younger son enjoy the skii kids club program a lot too. Well planned with meals, entertainment and skii class.

Retail floor is managed very well by Jeane as we rented our ski clothes.

We just ended our family vacation from Club Med BDH, and I would thanks the incredible G.O. team who made our stay absolutely perfect.

From the moment we arrived until the minute we left, the level of service across every department was great and it was good to see some of previous G.O from our previous trip this time round as well.

‍️The hot onsen experience for pure relaxation and it was the perfect place to unwind after a long day of ski. The kids also enjoy their time there, especially with the playground facility too.

Rental at ski pro shop: Smooth and seamless collection of equipment, particularly thankful to Rosen. He made the process of organizing our equipment for the kids and my spouse incredibly smooth and easy. Everything was handled with efficiency and a consistently positive attitude.

‍️The wholesome kids' activities by the dedicated G.O.s m! Our children had the time of their lives and were delighted to join the performance night. Specially thanks to Emma for the morning ski lesson, Haha for the kids activities in the evening, and Tatiana, the wonderful GM that showed genuine enthusiasm, and care for the kids, especially when they were fussing around. It was a phenomenal experience for them and love at first sight for the Rumi cosplay in the night. Knowing they were having so much fun in a safe environment allowed us parents to truly relax and enjoy our own time to ski leisurely.

Finally, a huge appreciation for the G.O.s responsible for our stay. Sandy who help to liaise our stay even before our trip started, Becky who handled our check in seamlessly, and Frankie, our old friend from Yabuli who never fail to deliver. The dining experiences were fantastic as usual, and every interaction with the staff, from housekeeping to restaurant servers, was warm and welcoming.

A memorable trip once again thanks to the passion and hard work of the entire G.O. team. I can't wait to come back again to ski once again!

Jeane Naruto and Ning
Are very nice and helpful
Thank you very much
The CDV is AMAZING! I’ll comeback again!